Valentina was great to work with throughout the whole process. This is my 4th order with her and I am certain it is not the last. The quality of product (Coffee tumblers, 40oz tumblers, insulated water bottles)...everything was superb. She stayed on top of things and kept me in the loop (sending pictures and videos when needed). I have a resale company and my customers LOVE all the customized items I was able to source for them.